Our Core Values
Integrity is the foundation of the work we do here.
Our entire team rows in the same direction, doing great work for YOU with high integrity. Illicit drug use, working under influence, illegal smogs, and bait-and-switch tactics are ABSOLUTELY not tolerated here.
We hire team members who do the right thing even when no one is watching.
Delight Our Customers
We delight our Customers by focusing on a superb customer experience. It starts with being responsive, setting the right expectations, and striving to over-deliver.
We realize that our smogs are replaceable commodities (it’s not rocket science, people!), so we want to earn YOUR business and trust through our “above and beyond” customer service.
We encourage all our team members to apply ”First Principles Thinking” at work and in life.
We treat them like responsible grown adults, and believe that autonomy will make them happier and satisfied at work.
Mistakes are inevitable, but by maintaining high integrity, we continually improve our service day-after-day, smog-after-smog. We hire people who do the right things even when no one is watching.
Consistency and continuity brings excellent customer service. That’s why we love our people – not in a lovey-dovey way, but like teammates on a great mission together. We believe in openness in communications.
We believe their dignity is far more important than money. We are never afraid to turn down business from anyone who demeans or devalue our team members.
We invest in them so they are capable of working for anyone, but respect them so much, they will never want to leave.
We celebrate doing ordinary things (again, it’s not rocket science!) in extraordinary ways, in terms of accuracy, customer service, and speed.
Everyone make mistakes, but if the same mistakes are repeated over and over, that’s not excellence. Life is too short to be repeating mistakes – instead, “Fail Forward” – make new mistakes and learn from it.
Just be sure you don’t violate Core Value #1 (Integrity).
Who We Are:
- California Official STAR Smog Test Only Station
- Rest easy – PASS or FREE RETEST*
- We can do ANY smog on ANY vehicle (including RVs & Diesels)
- We are STAR CERTIFIED
- OPEN Sundays for your convenience
Let Us Serve You:
- GIRL POWER: we are a Woman-Owned Business Enterprise
- Integrity is #1 – Honest business practices – check out our Core Values above.
- Experienced and courteous ace techs
- Complimentary snacks and sodas too!**
- Commitment to customer service
- Corporate accounts and fleet vehicles welcome: we process Purchase Orders
Serving the South Bay Neighborhoods: Campbell, Santa Clara, San Jose, Milpitas, Mountain View
* Free retest on ALL vehicles within 30 days.
** Snack stations closed until further notice, per COVID-19 County Regulations